Warranty

LIMITED WARRANTIES

All items on our website come with a minimum of 1 year limited warranty which covers defects and broken parts. Any defects or missing parts at the time of delivery are replaced by us at no cost to our customers.

Limited Warranties are non-transferable. The following Limited Warranties are given to the original purchaser only

Springs
5 Year Limited Warranty
The metal spring systems are sinuous, wire seat springs, and, where applicable, back springs, and are secured by heavy gauge tie wires clipped at all intersections. Warranty covers five years from the date of purchase, against spring breakage caused by metal fatigue or spring clips pulling loose from the frame.

Recliner Mechanism
5 Year Limited Warranty
All mechanisms used in recliners are covered for five years from the date of purchase, to be free from material manufacturing defects. the recliner mechanism warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

Cushioning
1 Year Limited Warranty
All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of purchase,

Leather
1 Year Limited Warranty
One year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect.

Upholstered Fabric
1 Year Limited Warranty
One year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect.

Finishes and all Other Furniture Products
1 Year Limited Warranty
All finishes and other parts, components, and other furniture products not specifically included in the above Limited Warranties, including but not limited to dining room tables, chairs, occasional tables, beds, dressers, marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, lamps, electrical components, recliner pull cords and handles incorporated into any furniture product, are warranted by FurnitureWare to you, the original retail purchaser, for one year from the date of purchase, to be free from material manufacturing defects.

Chemical Treatments
These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties.

Leather, Upholstered Fabric and Finishes
The Limited Warranties on “Leather”, “Upholstered Fabric” and “Finishes and all Other Furniture Products” do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties.

Modifications to Products
These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company.